How to pick up at the airport counter

①When ordering from web site or phone call
Please select 【Airport pick up】
Please let us know your flight number and arrival airport and time.

② Please identify yourself at the airport counter.
(Please present your identity confirmation document, such as passport)

*It will be appreciated if you can inform us of your order confirmation ID number (stated in [ PuPuRu ] Rental Service Order Confirmation sent to you by email.
Please sign your name on the prescribed form, the device will be handed over right away.

*For airport pick-up, order reservation is required 3 business days before the rental starts.
*There is no pick-up counter at Narita International Airport Terminal 3. you are kindly requested to go to the Terminal 2.
*It is also possible to deliver to your hotel/accommodation/Airbnb, please contact us.

Pick-Up Counter List
NARITA 1st Terminal NARITA 2nd Terminal HANEDA KANSAI Centrair
NARITA Airport 1st Terminal

Arrival Floor(1F)


※We will inform you of which wing at terminal 1 you will receive in the order confirmation email.

NARITA Airport 2nd Terminal

Arrival Floor(1F)

HANEDA Airport International Terminal

Arrival Floor(2F)

Open 24hours
KANSAI Airport Terminal

Arrival Floor(1F)

CHUBU Airport(Centrair)

Departure Floor(3F)