We are open 10am - 5pm Mon-Fri, Closed Sat, Sun, Holiday in Japan.
We will get back to you asap on the next business day.
There might be a case to take 2 ~ 5 business days for us to respond to your inquiry.
Your kind understanding on this would be highly appreciated.
The office will be closed for New Year Holiday:
Dec 26th (Thu) ~ Jan 5th (Sun).
Reopen on January 6th (Mon).
We are sorry for any inconvenience and appreciate your understanding.
Due to the technical matter of the Wi-Fi device, it may experience high battery consumption.
It may not be easy to diagnose with great accuracy, but 4~8 hours could be considered normal.
We recommend using the provided extra mobile battery to charge it while using Wi-Fi.
For emergency inquiries below, please click here
●I never received an email confirmation
●wifi connection problems
●How to connect
Stay connected on-the-go in Japan
Order NowLet's enjoy traveling in Japan with PUPURUWiFi.
FAST
4G LTE high speed communication, so you can use it stress free, and unlimited.
GOOD PRICE
The lowest Price in the industry.
Simple charge system without postage and handling fee
EXPERIENCE
Since we have been doing rental business for a long time, the number of customers exceeded 100,000 people.
SUPPORT
English speaker is available.
We offer great customer support.
Reviews
Our customers rate us as excellent.
Rodrigo
BrazilKylie Madden
AustraliaChung
MalaysiaCeline
United KingdomCathy
PhilippinesWilliam Webster
United KingdomPilar Millan
SwitzerlandXUEDI CUI
ChinaJeremy Brahm
USAJimmy Suapengco
PhilippinesHuiyann Lhy
SingaporeMALIM
MalaysiaMichael Aguas
PhilippinesElena
RussiaWifi from the PuPuRu team was quite comfortable. Conveniently receiving an order with a choice of delivery location. Very good coverage throughout the entire area of Kyoto prefecture and Tokyo. teams have good technical support. Best PuPuRu recommendations. If you are lucky to come to Japan again, the choice is obvious - PuPuRu
Jay Esperanza
AustraliaThree times we have rented from PuPuRu WiFi because the service, internet speed and Tokyo coverage have been AMAZING! We had a total of 4 people connected and using the WiFi and it never skipped a beat. It also never dropped out even when on the trains. I don't hesitate to recommend PuPuRu to all our friends who visit Japan, we'll definitely be using their service again on our next trip!
Easy three step
How does it work?
Easy Application
it takes only 5 minutes.
Make reservations online.
Require your credit card information when booking your order.
Easy Receive
Hotel, Accommodations
We will deliver to anywhere in Japan. But picking up at the airport is unavailable.
Easy Return
Just put it the post box
Drop Off into the post box
(180,000 in japan).
Put everything together into the PuPuRu'S black pouch and drop off in the orange envelope provided.
Easy Application
it takes only 5 minutes.
Make reservations online.
Require your credit card information when booking your order.
Easy Receive
Hotel, Airport, Private house
We will deliver to anywhere in Japan, including arrival counters at the airport.
Easy Return
Just put it the post box
Drop Off into the post box
(180,000 in japan).
Put everything together into the PuPuRu'S black pouch and drop off in the orange envelope provided.
Plans
Hi-Speed
(Unlimited/LTE)
- ultra high speed WiFi router and good for city area
- very useful for those who watch movies and video calls frequently.
- Recommended for Tokyo, Kyoto, Osaka, City areas
900JPY/Day
Machine Spec
■Name/carrer | 501HW/SoftBank |
■Data usage | Unlimited |
■Coverage area | Pocket Wi-Fi 501HW Service area (Japanese Website) |
■Transmission speed 4G LTE(FDD-LTE) |
DOWN:187.5Mbps UP:37.5Mbps IEEE 802.11 a/b/g/n/ac |
■Battery capacity | 4~8 hours |
■Simultaneous connections | Maximum 10 (2~4 recommended) |
From the standpoint of quality network maintenance and fair use of radio waves, data speed of the device will be limited in the case of large-capacity communication that occupies an extremely severe network.
We will stop the device using of customer if we suspect or know that you are using or have used the services for unauthorised, fraudulent, or illegal purposes.
Broad-Coverage (Unlimited/LTE)
- Wider coverage and good for suburban areas
- Excellent Wi-Fi with a high communication speed and wide area.
- Recommended for Throughout Japan
900JPY/Day
Machine Spec
■Name/Carrer | HWD11/KDDI(au) |
■Data usage | Unlimited |
■Coverage area | KDDI coverage area (Japanese Website) |
■Transmission speed
(4GLTE) |
Down : 75Mbps UP : 25Mbps IEEE 802.11 b/g/n. |
■Battery capacity | 4~8 hours |
■Simultaneous connections | Maximum 10 (2~4 recommended) |
From the standpoint of quality network maintenance and fair use of radio waves, data speed of the device will be limited in the case of large-capacity communication that occupies an extremely severe network.
We will stop the device using of customer if we suspect or know that you are using or have used the services for unauthorised, fraudulent, or illegal purposes.
Provide satisfaction.
Can be used anywhere With high speed LTE
Stay connected to the internet at any time & anywhere in Japan. PUPURUWIFI works very well even in mountains, suburbans, and islands such as Okinawa, Hokkaido.
4G-LTE Data Unlimited PUPURUWIFI has 3 features Stress-free & Hi-Speed & Broad-coverage. Experience the best of internet surfing.
This option currently not available.
Translator
"POCKETALK"
"POCKETALK" an advanced IoT product, can two-way translate, support over 60 languages. It is very small device but lets you give opportuneties that were not previously possible. Imagine that you have over 60 interpreters in your pocket.
FAQ
Contact to us : support@pupuru.com
Our business hours : Open Mon~Fri, 10:00~17:00 / Closed Sat, Sun, Holidays in Japan
Therfor please make your order before 5 ~ 7 our business days at least.
◆Inquiries during office off dates, we will get back to you asap on next business days,
please note that there might be a case to take two or three business days for us to respond to your inquiry.
We have 2 types of WiFi router, the one is au “HWD11” and the other one is SoftBank “501HW”. They are both 4G LTE / Unlimited types.
①Unlimited (Data) Broad Internet Coverage au “HWD11” has wider coverage and good for suburban areas such as ski resorts and sightseeing spots including mountain side. Recommended for Hokkaido, Okinawa, Suburban areas.
②Unlimited (Data) Hi-Speed WiFi Connection On the other hand, SoftBank “501HW” is an ultra-high speed WiFi router and good for city areas and very useful for those who watch movies and video calls frequently. Recommended for Tokyo, Kyoto, Osaka, City areas.
Please contact us before your final rental date to extend your rental period. It will NOT automatically be extended without any further request.
We recommend you to purchase Damage insurance option. It's not possible to add insurance after your rental starts. Damage insurance will be effective for the lost and damaged.